2 of 2 Permanent WFM Jobs in Birmingham

Product Marketing Manager to join our Global Product Marketing team, so that we can strengthen RLDatixs international presence and drive product adoption across our Workforce Management solutions portfolio. The Sr Product Marketing Manager will work closely with cross-functional teams to launch, promote, and adapt our healthcare SaaS solutions to More ❯

to our client's high-performance team. This position is responsible for the maintenance, development, and configuration of the bank's voice recording (Verint Workforce Management V.15) platform, hosted within the bank's environment. The position will work as instructed by the client and directly interface with internal support teams … development, and implementation of components and framework of data migration components. Provide Level 3 Support across Incident, Change and Problem management for the Verint Workforce Management platform (V.15). Act as regional SME/Escalation point for Support operations, working as instructed whilst reporting into the client's regional lead. … architectural alignment. Provide assistance and advanced troubleshooting, diagnosis, resolutions of service related faults and application of recommend product fixes where appropriate on the Verint Workforce Management platform. Capture and Analysis of V.15 System logs and alarms, provide training & development for Level 1 & 2 engineers across Incident and Change management. Set More ❯