3 of 3 Permanent Windows 10 Jobs in Birmingham

users. You will need to be experienced in providing support to users in an Office 365 environment. In addition, you should have significant experience of supporting users with Windows 10/11. Responsibilities take ownership of user incidents and service requests to successful resolution, with emphasis on service delivery acknowledge, triage and manage service contacts received … line with their Service Level Agreement manage and deliver key service rollouts/upgrades of hardware and software. Experience and skills Essential knowledge of supporting Microsoft Operating systems, Windows 10/11 knowledge of supporting Office 365 ability to produce both technical and user documentation self-motivated and conscientious, with excellent attention to detail a can More ❯

for goods and services and track their progress. Whats essential. Experience within a Digital and Data (IT) support function and troubleshooting issues to a high level. Experience of Microsoft Windows 10, Office 365, Exchange Online, Active Directory and familiarity with both remote desktop and service desk applications. Experience of IT and telecommunications with an understanding of More ❯

the 2nd Line Support Engineer: Excellent communication skills for effective support and clear user instructions. Previous MSP experience , handling client IT issues across various technologies. Strong knowledge of Windows 10/11 configurations, updates, and troubleshooting. More ❯