1 of 1 Permanent Network Monitoring Jobs in Bolton

tickets, ensuring timely resolution and excellent customer service. Assist customers with the installation, configuration, and troubleshooting of VoIP hardware and software. Identify and diagnose network-related issues affecting VoIP services. Collaborate with internal teams to escalate complex issues when necessary. Document solutions, procedures, and best practices for internal … technical support (minimum 1-2 years). Strong understanding of networking fundamentals, including TCP/IP, DNS, and DHCP. Ability to troubleshoot and resolve network and connectivity issues. Excellent communication and customer service skills. Strong problem-solving abilities and attention to detail. Willingness to learn and develop expertise ...