7 of 7 Permanent Support Analyst Jobs in Bolton

to work for their strong culture, teaming with authenticity, and rewarding career opportunities! We are now hiring for a Bilingual (English/Dutch) Product Support Analyst to support their SaaS Solutions Location : UK (Remote role) Salary : £34,100 Fixed + 8% Bonus paid Quarterly (Fully attainable) +Uncapped … CLEAR CAREER PROGRESSION PLAN in this role with plenty of opportunity across the org and Annual Salary Reviews. Excellent Onboarding programme!! About the Product Support Analyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do … which is creating and delivering an incredible customer experience! As a Product Support Analyst, you are on the front lines as our customers' first point of contact, responsible for understanding and empathizing with the technical challenges they’re facing and how these challenges impact their business. Supporting our More ❯

D365 F&O Support Analyst – Support, associate, support analyst, support consultant, junior functional consultant, D365, D365FO, D365 F&O, F&O, Dynamics 365, Dynamics 365 finance & operations, ERP, Finance – UK – Remote - £35k-45k Our end user client is looking for a D365 Finance Support Analyst to provide 1st and 2nd line support. Candidates need to have previous experience in supporting the Finance modules in Dynamics 365 F&O or Dynamics AX. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to … to continue learning and develop your technical skills. Full UK Driving license Main Responsibilities: Provide specific 1st/2nd line D365 F&O software support Provide Dynamics AX & D365 administration duties. Monitor ERP batch queues for error notifications. Manage and maintain user access lists/security around environment access. More ❯

IT Desktop Support Analyst - Active SC Clearance required - Manchester - Contract My client who are leaders in their field are looking for a Desktop Support Analyst who will be responsible for the resolution of all 2nd Line incident and service requests within their region. They will have … and maintain equipment rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now Stock Rooms' and ownership of goods receipting … process Act as an escalation point for 2nd Line support issues Experience Required At least 4 years' experience in IT Service Management principles and processes High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level Agreements Broad technical More ❯

Job Title: Application Support Analyst Location: Manchester (Hybrid – 3 days in the office) Status: Permanent Job purpose: Provide 3rd line application support, managing incidents and escalations through to resolution Communicate effectively with business stakeholders, internal and/or 3rd party support teams Ensure resolution of incidents … Perform root cause analysis of issues to prevent reoccurrence Form part of the on-call rota for out of hours critical incidents Provide proactive support & maintenance across the application landscape Create, review and maintain support documentation for deploying and configuring applications Monitor/deploy application updates & patches Develop … understanding of systems within the application landscape Support internal projects with technical design reviews and environment builds/deployment Key accountabilities To be aware of and comply with all company policies and procedures, including but not limited to the Group/Company Data Protection policy, Equal Opportunities policy, Email More ❯

Equity Front Office Application Support – Investment Bank – London Location: London (3 Days on-site per week) Level: Mid to Senior Our client, a leading global investment bank, is looking for an experienced Application Support Analyst to join their Front Office Technology team in London. You’ll be … within the equities business, working directly with traders, middle office, and technology teams across the full trading lifecycle. What you’ll do Provide daily support for trading and post-trade workflows, particularly around booking, allocations, and commission issues Support and troubleshoot workflows in Fidessa CTAC , CTM, FIX, and … managing enhancement requests Become the go-to person for booking/allocation and settlement processes Own incidents through to resolution, contribute to UAT, and support global releases What you’ll bring Strong experience in equity trade support (cash, ETFs, swaps, etc.) Hands-on knowledge of Fidessa CTAC, FIX More ❯

AI Support Engineer | Computer Vision | Retail Tech Are you passionate about solving complex problems and working with cutting-edge AI and computer vision technology? We’re looking for a Technical Support Engineer/Systems Analyst to play a key role in the success of AI-powered systems … into technical challenges, working closely with customers, and driving meaningful change, we want to hear from you. 🧠 What You’ll Be Doing: Handle escalated support queries from customers Troubleshoot complex issues and ensure resolution or appropriate escalation Analyse video footage and AI metadata to investigate system anomalies Create detailed … reports on system performance Help shape future system enhancements and boost customer satisfaction ✅ What You’ll Bring: Experience in a technical support or analyst role, ideally with AI or software systems Confidence in dealing with customers and translating complex issues into simple terms Ability to analyse structured/ More ❯

for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking to take the next step in their career within a … supportive and innovative environment. Key Responsibilities: Provide 1st and 2nd line support for Sage 200 users across finance, commercial, and operational teams. Troubleshoot and resolve issues relating to Sage 200 modules (e.g., Financials, Commercials, Manufacturing). Liaise with end-users to gather information, log issues, and ensure timely resolution. … Work with developers and consultants to escalate and resolve more complex technical problems. Assist with software upgrades, patching, and system testing. Document support processes and maintain internal knowledge base articles. Required Skills & Experience: Proven experience supporting Sage 200 (minimum 1–2 years). Strong understanding of core Sage More ❯