16 of 16 Permanent Support Engineer Jobs in Bolton

A key client of ours is looking for a 3rd Line Support Engineer to join their team in Bolton, on a fixed term basis for 9 months. Main Responsibilities Required of the 3rd Line Support Engineer: First point of escalation for the 1st and 2nd Line … Support Engineers Work closely with the IT Service Desk Manager to define and improve processes Create and build knowledge across the service desk and wider team Manage server accounts Support of cloud telephone systems Support networking equipment Key Experience Required of the 3rd Line Support Engineer 3-5 years experience within a 2nd/3rd Line Support role within a technical support desk or MSP Experience with server environments (Windows) Active Directory/Microsoft 365/Azure Understanding of virtualisation Understanding of network technologies The successful 3rd Line Support Engineer will More ❯

A key client of ours is looking for a 3rd Line Support Engineer to join their team in Bolton, on a fixed term basis for 9 months. Main Responsibilities Required of the 3rd Line Support Engineer: First point of escalation for the 1st and 2nd Line … Support Engineers Work closely with the IT Service Desk Manager to define and improve processes Create and build knowledge across the service desk and wider team Manage server accounts Support of cloud telephone systems Support networking equipment Key Experience Required of the 3rd Line Support Engineer 3-5 years experience within a 2nd/3rd Line Support role within a technical support desk or MSP Experience with server environments (Windows) Active Directory/Microsoft 365/Azure Understanding of virtualisation Understanding of network technologies The successful 3rd Line Support Engineer will More ❯

Application Support Engineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Salary: £60,000 (flex) + meaningful equity Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the … most exciting tech start-ups in the UK, who are looking for an Application Support Engineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the … business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as the first More ❯

Senior Application Support Engineer: For one of our globally leading tech clients we are urgently looking for an experienced Senior Application Support Engineer for a Permanent role based in Manchester, UK Its paying well and my client can interview asap! Job purpose: Provide 3rd line application … support, managing incidents and escalations through to resolution Communicate effectively with business stakeholders, internal and/or 3rd party support teams Ensure resolution of incidents according to agreed SLA's Apply problem solving skills to recreate, debug, identify and resolve issues Perform root cause analysis of issues to … prevent reoccurrence Form part of the on-call rota for out of hours critical incidents Provide proactive support & maintenance across the application landscape Create, review and maintain support documentation for deploying and configuring applications Monitor/deploy application updates & patches Develop understanding of systems within the application landscape More ❯

3rd Line Support Engineer - Manchester City Centre - £45,000 + bonus The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rd Line Support Engineer to help … them grow the team based in central Manchester. The Role: You'll provide expert support for diverse online systems, troubleshooting complex issues escalated from the Service Desk. Diagnose faults, implement fixes, and escalate to specialist teams (Development, Infrastructure) when needed. This role offers exposure to new technologies and career … growth. Key Requirements: Proven advanced support and troubleshooting skills. Essential: Strong experience with monitoring tools (Instana, Splunk, Solarwinds, Prometheus, Grafana). Windows & Linux troubleshooting. ITIL environment experience. Understanding of website hosting (DNS, HTTP/S, Certs, basic networking). Excellent communication skills. AWS knowledge is a plus. Benefits: Salary More ❯

Position: Technical Support Engineer (Zend Framework/PHP) Company: Global Software company - DevOps/version control/Security Salary: 50k-55k GBP Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments Our client are the most … software company.....that you may never have heard of....even NASA use some of their software, the list goes on! We are seeking a Senior Technical Support Engineer with expertise supporting the PHP-based application, Zend Framework. In this role you will provide technical support for our client's … of contact Help customers by demonstrating your expertise in PHP Diagnose and troubleshoot performance and integration issues Tech know-how: • 5+ years in tech support • Hands-on experience with PHP related technology • Linux and Windows server experience • IBM iSeries experience • Basic networking and shell scripting If the above sounds More ❯

Who we are looking for A Development Support Engineer, who will be responsible for supporting some of our largest mission critical systems. The Platform Support team is responsible for the critical platforms supporting Player Account Management (PAM). Drawing on collective experience, industry best practice, bespoke services More ❯

Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with … incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot … software deployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues More ❯

tech industry sectors. Our expert consultants are committed to building strong, productive relationships, ensuring the perfect fit between candidates and employers. Job Title: Application Support Engineer Total Experience Required: 3+ Information Technology/Computers/Software Relevant Experience Required: Work Location: Manchester, UK Must be currently based in … the forefront of the energy sector. Join a fast-growing energy company at the forefront of digital transformation. We're seeking a skilled Application Support Analyst to join our Sales IT team on a fulltime basis. You'll deliver 3rd line support across business-critical applications, drive incident … resolution, and contribute to continuous improvement within a dynamic, fast-paced environment. Key Responsibilities Provide 3rd line application support, including incident triage, root cause analysis, and resolution Collaborate with internal teams and third-party vendors to meet SLA targets Proactively monitor and maintain application systems, updates, and patching Support More ❯

Our client, a leading Software Vendor, is currently hiring for a Customer Support Engineer. The primary purpose of the Customer Support Engineer is to deliver responsive and expert support for intelligent automation and low-code software solutions. Responsibilities Respond to events detected by remote monitoring and More ❯

We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft … environments, network support, and ideally VoIP technologies. Confident in customer-facing roles. This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow. Please note, a Full driving license and willingness More ❯

A leading quantitative trading firm with a strong engineering and collaborative culture is seeking an Application Support Engineer to join their growing Market Technology Operations team. You'll help maintain critical trading infrastructure that covers transactions across global markets. You'll be part of a collaborative group working … ensuring systems operate with maximum efficiency and reliability. This position combines technical problem-solving with financial markets knowledge in a dynamic environment. Key Responsibilities Support Low- Latency trading applications and market data systems Monitor system health and resolve incidents before they impact trading operations Investigate complex data anomalies using … user access and configurations across multiple trading platforms Design and implement monitoring solutions for early detection of potential issues Create and maintain documentation for support processes and troubleshooting guides Participate in on-call rotation to ensure 24/7 coverage of global trading systems Use the latest technology stacks More ❯

Telco Cloud Support Engineer (3-4 years of experience) Work setting: Remote Client sector: Telecoms Daily rate: £200-£225/day Contract Length: Initial contract until end of 2025 + extensions afterwards Type of contract: Inside IR35, full-time Very occasional visits to London/Reading possible. Requirements More ❯

Telco Cloud Support Engineer (3-4 years of experience) Work setting: Remote Client sector: Telecoms Daily rate: £200-£225/day Contract Length: Initial contract until end of 2025 + extensions afterwards Type of contract: Inside IR35, full-time If you want to know about the requirements for More ❯

Technical Support and Operations Engineer | SaaS/Software Consulting A specialist construction cost engineering practice with expertise in infrastructure and an SaaS offering is looking to hire a Technical Support and Operations Engineer to join the company in Manchester. About the Role: As a Technical Support and Operations Engineer, you'll be the bridge between our clients and our technical expertise. You'll not only resolve complex issues but also contribute to the continuous improvement of our systems and processes. Your work will directly impact client satisfaction and the overall efficiency of our operations. … What You'll Do: Client Advocacy: Champion our clients' needs, providing top-tier support and fostering positive relationships. Collaborative Problem Solving: Work closely with cross-functional teams to diagnose and resolve technical challenges efficiently. Operational Excellence: Contribute to service management reporting, incident and problem management, and service improvement initiatives. More ❯

Success Team) launch our customer’s journey with MaxContact – onboarding and configuring their solutions, proactively assisting and driving Adoption. They are also there to support clients on their Questions throughout the customer lifecycle. This role will involve Customer Care (Support) and Onboarding (Implementation) and is very important to … be necessary. We have a number of open positions and are looking for individuals with 1 year plus experience in a SaaS business (in Support or Implementation functions) with customer facing roles. Experience of CcaaS, either as a vendor or a user, will also be beneficial. Key Responsibilities Provide More ❯