3 of 3 Permanent Customer Experience Jobs in Bournemouth

Customer Support Agent x 3 – Finance Software - Expanding team due to gorwth Location: Bournemouth – fully office-based Salary: £33,000 I’m recruiting for three Customer Support Agents to join a fast-growing finance software business in Bournemouth. Key Responsibilities Respond to customer queries via phone, email … Help customers resolve issues, providing clear guidance and a positive support experience. Investigate problems, identify solutions and escalate more complex issues when needed. Manage customer requests efficiently, keeping records accurate and up to date. Learn and navigate software systems to help customers use them effectively. Work collaboratively with colleagues ...

Days, Including Saturdays (One Weekday Off) Permanent | Full Time Your Background/Skills: Travel Operations | Team Leadership | Service Delivery | Problem-Solving | Process Improvement | Customer Experience Who We Are Not Just Travel is one of the UK's largest homeworking travel businesses, supporting more than 800 Personal Travel Consultants … willingness to get personally involved whenever needed. About You You may have progressed through travel operations, worked your way up from a customer-facing travel role or developed your leadership experience within a busy travel business. Perhaps you've been a Travel Rep, Branch Manager, Operations Manager ...

Customer Support Agent – SaaS Finance - Bournemouth | £33,000 | Sunday Times Best Places to Work Join a growing finance SaaS business as a Customer Support Agent, helping customers get the most from a modern finance platform. This is a fast-paced, customer-facing role focused on troubleshooting, problem … solving and great service across multiple channels. The Role Manage customer queries across tickets, email, phone and digital channels. Troubleshoot issues, find solutions and explain them clearly to customers. Manage a busy ticket queue, prioritising effectively and working to SLAs. Use AI, knowledge bases and internal tools to improve ...