1 of 1 DemandTrendPermanent Customer Experience Jobs in Bournemouth

flexible working! Top 3 skills needed for this role: Ability to collaborate across disciplines to co-create solutions Proven track record for creating innovative products and delivering to market Experience in driving adoption, engagement and sentiment outcomes through brilliant product experiences What this role is all about: Join our Global Enterprise division, where we design and deliver innovative products … and exceptional experiences for members and advisers. As Head of Product, you'll lead product strategy and execution across customer journeys, ensuring seamless, customer-centric experiences aligned with our future operating model. Key Actions Product Strategy & Roadmap: Translate journey strategies into actionable roadmaps across Advisers, Employers, Members, and more Team Leadership: Build and conduct a high-performing product … parties reporting (through your line manager) any issues and/or system/process failures that may impact on service to customers What do you need to thrive? Proven experience in product leadership and building consumer-grade products Strong collaboration skills across engineering, design, and business teams Outcome-focused mindset with a passion for customer experience Analytical More ❯