1 of 1 Permanent Marketing Automation Jobs in Bournemouth

Customer Communications Manager

Location
Bournemouth, England, United Kingdom
Responsibilities Comms oversight and coordination Own visibility of all customer-facing communications across the business, building and maintaining a master comms calendar spanning marketing, product, customer success and support. Identify and resolve clashes, duplication or gaps in customer messaging, making sure customers aren’t contacted with conflicting or overwhelming …/SQL targets. Proofread and quality-check all outgoing customer comms for accuracy, tone and brand consistency before send. Maintain templates, segments and automation flows in the marketing platform to keep execution efficient and consistent. Cross-functional collaboration Partner with product, customer success and support teams to understand ...