3rd Line IT Helpdesk Engineer
Bournemouth, England, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Protect Line
customers. Key Responsibilities: Acting as the final escalation point for the IT helpdesk, resolving complex technical issues escalated from 1st and 2nd line support. Managing and maintain the Windows Server 2016 domain environment and above. Administering and supporting Linux based systems. Taking responsibility for the diagnosis and resolution of system service issues. Participating in and leading … Directory, Microsoft 365, our CRM, and phone systems. What Makes You Our Perfect Match? Proven experience working in a senior IT support or infrastructure role. Exceptional understanding of Microsoft Windows Server environments (2016 and above) and Active Directory. Some experience with Linux Server Management. Proficiency in administering Microsoft Exchange and/or Exchange Online. More ❯
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