2 of 2 Permanent Root Cause Analysis Jobs in Bracknell

addressing customer satisfaction concerns. Key Responsibilities: Answers incoming calls and emails from customers experiencing technical issues and documents all pertinent end user information. Performs root-cause analysis on technical issues and provides quality troubleshooting with patient step-by-step instructions to resolve problems. Remotely connects and disconnects … other departments to make recommendations for corrective actions. Collaborates with management to investigate suspected problems the photo booths may be encountering that would cause loss of revenue at locations. Provides one-on-one end-user photo booth training, as needed. Assists supervisors in monitoring and supporting the photo booth ...

CloudWatch , ensuring any issues are caught before they impact the client. Incident Recovery: Take ownership of production incidentsfrom initial triage through to resolution and root-cause analysis. Hybrid Administration: Manage a sophisticated stack that includes Windows Server (AD, GPO, RDS) and basic Linux administration. Automation: Scripting in PowerShell ...