IT Service Desk Analyst 2nd Line
- Location
- Bradford, England, United Kingdom
basis between 7:00am–9:00pm Monday-Friday, with Saturday cover as required Salary: £34,000 per annum We’re looking for an experienced 2nd Line Support Analyst to join our IT Service Desk. This is a key customer support role providing high … Maintain and improve knowledge articles and documentation Identify and support ServiceNow process improvements, including workflows and automation What you’ll bring Extensive experience providing 2nd line support within an IT Service Desk environment and across other operational and technical teams Exemplary personal behaviours ...