IT Support Technician x 2
Bradford, England, United Kingdom
Hays
Your new company The role is to carry out first line duties to support an Education Trust. As part of the Trust IT Team, working collaboratively to support multiple schools, you will be the firstpoint of contact for end users, responding to incidents, providing preventative checks, and … maintaining IT equipment and resources. It is essential that you can drive and own your own car to get between the various trust sites. An enhanced DBS check will be carried out prior to starting. Therefore, priority will be given to candidates who have a current enhanced DBS … high standard of communication and service through to resolution Meet SLA requirements for rapid response and prompt resolution Respond to tickets and reports, providing support and guidance to diagnose and resolve issues where possible or escalating as required Effectively question users to establish symptoms using experience and interrogate databases More ❯
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