Head of Customer Experience
- Hiring Organisation
- Michael Page Business Support
- Location
- Bradford, West Yorkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £70,000 - £75,000 per annum
newly created role leading customer experience, service performance, and client escalation management, setting up a service management function in a high-growth environment and shaping the end-to-end customer journey. Client Details This business is a fast-scaling, technology-led business services organisation undergoing significant … experience. Description You will be the voice of the customer and the guardian of an exceptional customer journey. You'll take ownership of service performance, client communications, escalations, insights, and continuous improvement - ensuring every touchpoint is smooth, predictable, and high quality. This means: Acting as the main contact ...