2 of 2 Permanent Social Skills Jobs in Brecon

passionate about supporting people to achieve positive outcomes and can build strong professional relationships with a wide range of stakeholders. You will use your communication skills, judgement and initiative to provide support, deliver briefings and contribue to employment-focused activities that help individuals move closer to their goals. Working … when required, while remaining proactive, suppprtive and commited to delivering a high-quality service. The ideal candidate will be confident and approachable with excellent interpersonal skills and the ability to engage effectively with people from all backgrounds. They will be resilient, adaptable and self-motivated, with an understanding ...

confidence and success. Reporting to the CEO and working closely with both the Technical Onboarding and Onboarding & Activation teams, this role combines problem-solving, communication, and technical understanding to deliver outstanding customer experiences. You will help manage the daily support queue, triage and resolve technical issues, assist in implementation tasks … improving our help documentation, FAQs, and onboarding resources to empower customer self-service. Collaborate with the wider support and onboarding teams to ensure consistent communication and best practices are followed. Measures of Success All customer queries responded to within SLA targets (e.g., first response within 1 hour). High resolution ...