Senior Support Analyst
- Hiring Organisation
- KINETECH RECRUITMENT LTD
- Location
- Brentwood, Essex, United Kingdom
- Employment Type
- Full-Time
- Salary
- £36,000 per annum
best practice configuration Produce and maintain high-quality technical documentation and knowledge articles within Confluence Identify opportunities to automate repetitive support activities using PowerShell and modern automation tools Support the adoption of AI to improve service delivery, always ensuring appropriate human oversight Work alongside Infrastructure teams to diagnose … Microsoft Intune and Windows Autopilot administration, including backend policy configuration and endpoint provisioning Incident Management and Change Management, including participation in Change Advisory Boards PowerShell scripting and support automation Producing clear technical documentation and maintaining knowledge bases such as Confluence Basic networking troubleshooting across DNS, DHCP ...