Service Operations Manager
- Hiring Organisation
- Flotek
- Location
- Bridgend, Mid Glamorgan, Wales, United Kingdom
- Employment Type
- Permanent
performance culture where people feel supported, challenged, recognised and accountable for delivering exceptional service. Build leadership capability across the department through coaching, mentoring, succession planning, structured one-to-ones and regular performance development activity. Own service performance across all supported functions, ensuring exceptional customer outcomes, operational excellence and consistent … strategic service improvement initiatives that enhance scalability, efficiency and support Flotek's continued growth. Work closely with senior leadership to shape departmental objectives, resource planning, budgets and long-term operational strategy. Establish and own KPI frameworks, operational reporting and performance dashboards, providing regular insights and recommendations to Directors ...