1 of 1 DemandTrendPermanent Customer Retention Jobs in Bridgend

passion, and heart. About the Role: As part of our growth plans, we are seeking an experienced Sales Account Manager with a genuine passion for delivering excellence and ensuring customer service is at the heart of everything we do. You will be responsible for managing and growing a portfolio of customer accounts, serving as the primary point of … possible solutions to meet their needs. Key Responsibilities: Managing a bank of existing accounts Develop and maintain trusted relationships with your accounts, conducting quarterly product portfolio reviews and maximise customer retention Deliver gross profit and monthly recurring revenue targets Regularly analyse customer product penetration and identify opportunities to increase revenue through product gap analysis. Bringing on … new accounts through account referrals Forecast, track and report on key account metrics Implement business strategies to increase revenue spend and profitability across your customer base. Serve as an escalation point for your customers to ensure the highest level of service delivery. As a sales expert, support the partner relations team to nurture and develop sales opportunities and team More ❯