Hays are supporting a leading organisation based in Bridgend, recruiting an experienced Major Incident & Problem Manager to join their ITServiceManagement team. The salary on offer is flexible depending on experience and the team work in a hybrid pattern 3 days per week in Bridgend. This is a key role focused on managing high-impact incidents, driving root cause More ❯
financial services organisation based in Bridgend. They have an excellent opportunity for an experienced Major Incident and Problem Manager to join the business.This is a key role in the ITSM team and will be integral to underpin the organisations ITIL discipline and capability.Salary is going to be in the region of £40- 60k depending on experience within similar roles. The … initiatives.Skills/experience:Experience within a similar Incident and Problem Management roleStrong background within ITService ManagementITIL Foundation certificationExcellent communication and stakeholder engagementStrong working knowledge of ServiceNow or similar ITSM preferred Contact David Southwood - CPS Group UKBy applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and More ❯
Hays are supporting a leading organisation based in Bridgend, recruiting an experienced Major Incident & Problem Manager to join their ITServiceManagement team. The salary on offer is flexible depending on experience and the team work in a hybrid pattern 3 days per week in Bridgend. This is a key role focused on managing high-impact incidents, driving root cause … documentation and reporting Identify trends and proactively mitigate risks Collaborate with global support teams to restore services quickly Drive continual service improvement initiatives Key Requirements 5+ years in ITServiceManagement Strong communication and multitasking skills Solid understanding of infrastructure and applications ITIL Foundation certified What you need to do now If you're interested in this role, click 'apply More ❯
