3 of 3 Permanent Microsoft 365 Jobs in Bridgend

updates and documentation Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies Lead technical investigations and root cause analysis activities Work with third-party vendors … exceptional service delivery What We're looking for: Previous experience leading technical support teams within an MSP environment Minimum 5 years' experience supporting Microsoft-based environments Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis ...

with the ability to balance partner outcomes, operational requirements and business objectives. Strong understanding of Managed Services, Service Operations and modern MSP technologies, including Microsoft 365, Azure, networking and cyber security, with the confidence to support technical discussions without needing to be the deepest technical expert ...

with the ability to balance partner outcomes, operational requirements and business objectives. Strong understanding of Managed Services, Service Operations and modern MSP technologies, including Microsoft 365, Azure, networking and cyber security, with the confidence to support technical discussions without needing to be the deepest technical expert ...