1 to 1 of 1 Permanent Service Management Jobs in Bridgend

established and offers full Microsoft training and certifications. Responsibilities Provide 2nd Tier technical support, answering inbound support queries and receiving escalation from 1st Tier Service Perform efficient diagnosis and resolve as the 2nd stage of Service escalation Maintain an impeccable level of customer service and interaction for … all support queries Adhere to all Service management, security and quality management principles Requirements 3+ years' of technical support experience Windows Server, On-prem & O365 knowledge Networking knowledge (LAN/WAN) If you like working in a fast-paced environment and want to push your career forward more »