Desktop Support Specialist
- Hiring Organisation
- Tata Consultancy Services
- Location
- Bridgwater, England, United Kingdom
Customers, VIP user management · Vendor management Responding in a timely fashion to reactive or proactive incidents Recording and documenting incident tickets Monitoring Phones, emails, Microsoft Team chat for any incoming incidents Management of Win-10 devices (MMD – Microsoft Managed Devices) Technical troubleshooting, issues identification and resolution of various … supporting conference room devices Knowledge on managing cloud printing Managing asset inventory. Desirable skills/knowledge/experience: ITIL Foundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary ...