2 of 2 Permanent Proactive Monitoring Jobs in Brighton

restoring service to clients by managing incidents through to resolution. Reporting to the 2nd Line Team Leader, your responsibilities will include a mix of proactive monitoring and maintenance, as well as business-as-usual support. In addition to IT support, you will also provide network support to clients. … documentation and communication. * Root Cause Analysis: Conduct thorough root cause analysis for major incidents and problems to prevent recurrence and improve service reliability. * Performance Monitoring: Monitor and analyse system performance metrics to proactively identify and resolve potential issues. Requirements: * Proficiency in diagnosing and resolving hardware and software issues, including ...

restoring service to clients by managing incidents through to resolution. Reporting to the Service Desk Manager, this role is a combination of ongoing proactive monitoring and maintenance as well as business-as-usual support. Requirements A sound, basic understanding of IT and IT terminology, including Windows Server ...