QA Team Lead
Brighton, Sussex, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Pertemps
responsible for leading a team within the QA function - overseeing quality assessments, analysing customer interactions, and presenting actionable insights to improve performance, compliance, and customer outcomes. You'll run root cause analysis, coaching sessions, and use speech analytics tools to ensure the highest quality standards are consistently met. Key Responsibilities Lead, coach and develop a team of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: