Service Desk Analyst
- Hiring Organisation
- Vertisystem (A MOURI Tech Company)
- Location
- Brighton, England, United Kingdom
hardware refreshes Develop automation opportunities using scripting and workflow tools Create and maintain SOPs, documentation, and knowledge base articles Mentor Tier 1 and Tier 2 analysts and help improve overall service quality 💡 What we’re looking for 5+ years in IT support with strong Tier 3/advanced troubleshooting … and collaboration tools Exposure to AV/conference room technology Experience in high-growth or M&A environments Familiarity with NIST, ISO 27001, or SOC 2 frameworks Interest in mentoring or stepping into leadership responsibilities 📍 Location: Onsite job in Brighton and Westin London City If you enjoy solving ...