2 of 2 Permanent SaaS Jobs in Brighton

Customer Support Lead Central Brighton | Hybrid Working | 2-3 Days Per Week In The Office A growing SaaS business is looking for a Customer Support Lead to lead and develop its customer support capability as it continues to scale globally. This is a player-manager position, combining team leadership with … maintaining support documentation and knowledge resources About You We're interested in speaking with candidates who have experience leading support teams within a SaaS or technology environment and who are passionate about delivering exceptional customer experiences. You'll bring a combination of leadership capability, operational thinking and customer focus, together ...

Complaince Content Lead Are you a technical content lead, product content specialist, technical writer or customer education specialist who has worked with complex SaaS, technical or regulated content? We are working with a fast-growing, well-invested SaaS company helping organisations build business resilience across information security, data privacy … content, product content, customer education or technical writing experience Experience creating guidance, documentation, templates, training content, knowledge base content or e-learning Experience in SaaS, technology, cyber security, RegTech, GRC, compliance software or another complex product environment The ability to simplify complex information without losing accuracy Confidence working with Product ...