Providing and running training on new systems to end users. The successful candidate should feel at ease navigating through a setting equipped with the following technologies and skills : MicrosoftWindows desktop & Mac operating systems and other common applications. MicrosoftWindows Server operating systems (including AD, DNS, DHCP, Group Policy, etc.). Microsoft Office components such as Word, Excel More ❯
the go-to expert for one of Focus Group's key client accounts. You'll provide 1st and 2nd line support across a range of technologies including Office 365, Windows Server, networking, and wireless systems. This is a hands-on, client-facing role where your ability to troubleshoot, communicate, and deliver results will shine. What You'll Be Doing … Supporting project deployments and daily IT operations Ensuring client satisfaction through proactive communication and service excellence What You Bring Essential: Proven experience in IT support roles Strong knowledge of Windows Desktop (7-11), Office 365, Active Directory, DNS, and more Excellent communication and customer service skills Ability to work independently and as part of a team Full UK driving More ❯
Perform other duties as assigned by the Systems Administrator - Support Supervisor or designee. YOUR QUALIFICATIONS, COMPETENCIES, TRAITS Must have minimum 2 years experience of: operating system support including MicrosoftWindows 10; and equipment support (projectors, LANs, personal/network printers). Must have minimum 2 years service experience with Microsoft Active Directory and related technologies including DNS, DHCP, GPO. … Must have minimum 2 years IT experience of: server support in a Windows environment, preferably in the health care industry; and laptop encryption. Must have minimum 1 year experience of: Manage Engine Service Desk Plus or other industry helpdesk software; application support with MS Office 2016 and later, Adobe products. Generalist knowledge in various IT areas, such as networking More ❯
