3 of 3 Permanent Change Advisory Board Jobs in Bristol

coordinating resolution teams. Produce detailed KPI reports for senior leadership. Support the design and improvement of the service catalogue and automation initiatives. Incident, Change & Request Management Own Incident, Request, Change and Escalation processes … ensuring timely and accurate reporting. Lead major incident management, including coordination and communications. Chair the Change Advisory Board (CAB) when required. Service Transition & Capacity Planning Manage service transition for all new services, ensuring seamless integration into operations. Oversee training delivery for new and existing ...

Take full ownership of Incident, Request, Change, and Escalation processes, including chairing the Change Advisory Board (CAB). Manage the IT Secure Operations run budget and define requirements for tools and platforms. Drive Problem Management through trend analysis and prevention to maintain … handle service transitions. Key Skills: ITIL v4, Microsoft Environments, ISO 27001, Cyber Essentials Plus, Telephony Systems, Software Licensing Models, Vendor Management, Incident Management, Change Management, Problem Management, Service Transition, Secure Operations, Budget Management, KPI Reporting, Stakeholder Management, NSD. How to apply: Please either apply through this advert ...

services. What you'll be doing Build, recruit and lead a new IT Secure Operations Service Delivery team Own and manage Incident, Request, Change, Problem and Escalation processes Design and embed ITIL aligned service management processes Drive continual service improvement through KPI reporting and trend analysis Manage … Secure Operations run budget Chair Change Advisory Boards when required Define tooling and platforms to support secure service delivery Create and maintain SOPs for key service functions Lead service transition and onboarding of new services Support secure internal working environments Maintain appropriate security clearance ...