bristol, south west england, united kingdom Hybrid/Remote Options
Pax8 EMEA
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Bristol, Avon, South West, United Kingdom Hybrid/Remote Options
Apogee Corporation**
years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed … will guide overall sales direction, develop leadership capability within the team, and strengthen Apogees market presence. The portfolio includes multi-brand service propositions supported by the global capabilities of HP Inc.. We are seeking an individual who combines the agility of an SME mindset with the operational discipline gained from larger corporate environments. This role requires a leader who can … wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts WHY JOIN APOGEE At Apogee, our values Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility shape everything we do. They guide how we More ❯
seeking an experienced L2 Break/Fix Engineer to provide independent onsite hardware support across customer locations in the Bristol area. The role focuses on diagnosing, repairing, and rebuilding HP and Lenovo laptops and desktops , including component replacement and hardware-level troubleshooting. HP/Lenovo SQ training is desirable but not essential. Key Responsibilities Attend customer sites to perform laptop … and desktop break/fix activities Conduct hardware diagnostics, component swaps, repairs, and full reassembly Work to vendor guidelines for HP and Lenovo hardware Use a mobile service app to: Manage, update, and close tickets Check in/out parts and return unused components daily Perform tasks such as BIOS updates and device branding as required Maintain safe working practices … and escalate issues through the appropriate support channels Deliver professional onsite customer service Requirements Strong L2-level knowledge of laptop and desktop hardware (HP/Lenovo preferred) Ability to carry out break/fix repairs confidently and independently Previous field engineering experience essential Own vehicle and basic tools Strong time-management and organisational skills Flexibility to work across multiple customer More ❯