3 of 3 Permanent ITSM Jobs in Bristol

Proven ability to work within an operational support environment, maintaining professionalism during high-volume or high-impact situations Experience with Atlassian Jira JSM/ITSM tools ITIL Foundation Certification is desirable and beneficial for ongoing development Clearance Requirements: BPSS Pre-screening required to start SC required for the role Must ...

credibility Strong decision-making and stakeholder influence skills Desirable Experience in automotive, manufacturing or engineering-led enterprises Exposure to multiple ServiceNow product suites (e.g. ITSM, ITOM, HRSD, CSM, SecOps) Familiarity with enterprise architecture frameworks and governance models Why Join? Architect a globally scaled ServiceNow platform at enterprise level High visibility ...

line. Provide 1st/2nd line support on technologies such as NICE, Zendesk, Gamma and Amazon connect. Create and update support tickets on ITSM system. Investigate, troubleshoot and resolve issues related to voice, chat and other digital contact centre solutions. Fulfil Configuration requests. Working hours. Please note there ...