1 to 25 of 33 DemandTrendPermanent Service Delivery Jobs in Bristol

Service Delivery Manager (Patents) - Bristol Bristol Mewburn Ellis is the forward-looking IP firm. 150 years old, but very much with a focus on the future, we are at the top of our profession. We are 'Top Tier' in Legal 500, 'Band 1' in Chambers & Partners UK, 'Gold Ranked' for EPO work and 'Top Tier' in IAM Patent … ambitious but also relaxed and friendly. We are recruiting for an experienced leader, ideally with Intellectual Property experience, to join our IP Support Services department in the role of Service Delivery Manager. This is a great opportunity to join one of Europe's top specialist Intellectual Property firms. If successful you will be joining an award-winning team … in the IP Paralegal of the Year and very proud that one of our Manchester based Paralegals was awarded the IP Paralegal of the Year award. The role The Service Delivery Manager is a new role, where you are required to lead your team to provide excellent service to clients and attorney teams. The role involves implementing More ❯

Service Delivery Manager (Trade Marks) - London or Bristol London, Bristol Mewburn Ellis is the forward-looking IP firm. 150 years old, but very much with a focus on the future, we are at the top of our profession. We are 'Top Tier' in Legal 500, 'Band 1' in Chambers & Partners UK, 'Gold Ranked' for EPO work and 'Top … ambitious but also relaxed and friendly. We are recruiting for an experienced leader, ideally with Intellectual Property experience, to join our IP Support Services department in the role of Service Delivery Manager. This is a great opportunity to join one of Europe's top specialist Intellectual Property firms. If successful you will be joining an award-winning team … in the IP Paralegal of the Year and very proud that one of our Manchester based Paralegals was awarded the IP Paralegal of the Year award. The role The Service Delivery Manager is a new role, where you are required to lead your team to provide excellent service to clients and attorney teams. The role involves implementing More ❯

Select how often (in days) to receive an alert: Lead Delivery Manager Location: UK - Bristol, UK - Cust. Site ENG Job-ID: 214193 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team As a Lead Delivery Manager within Computacenter you will be accountable for leading and managing service and change delivery for an account, a group of accounts or for a significant area of service within one of our larger accounts. You will lead a team, both directly and through matrix management. You will operate an effective governance model to make sure that your services deliver what we have promised to our customer and to our organisation. This means … meeting service levels, meeting financial targets and supporting our Group Services colleague to grow the business and drive overall customer satisfaction, through the delivery of service excellence. You'll probably have a small team of direct reports, and a larger number of Computacenter and partner employees to manage within the matrix. You'll make sure that they More ❯

Job summary The Submarine Delivery Agency (SDA) is a part of the Ministry of Defence responsible for the procurement, in-service support, and disposal of the UK’s nuclear submarines. Our work is of unparalleled strategic importance nationally and internationally, ensuring the security of the UK’s continuous at-sea nuclear deterrent (CASD), and delivering some of the … real-world challenges, we want to hear from you. We're currently recruiting IT Operations Analysts to join our high-performing team, where your expertise will directly impact the delivery and evolution of IT services across the organisation. You'll play a pivotal role in shaping the scope, team and support services within the organisation. You'll oversee the … configuration of IT services and supervise a small team of IT Service Desk Administrators, ensuring the effective delivery of IT services. This includes managing obsolescence, supporting future capabilities and providing through-life support. Due to this being a front-facing, customer-focused role, hybrid and flexible working can be considered for this post but regular in-person office More ❯

Head of Service Desk Microsoft Partner (Up to £70K DOE) My client is a fast-growing, Microsoft services partner delivering outstanding cloud, infrastructure, and managed services across enterprise and SMB markets. They are committed to operational excellence and delivering world-class customer experiences. Role Overview As Head of Service Desk, you will lead the entire support function, ensuring … high-quality service delivery across 1st, 2nd, and 3rd lines. Youll provide strategic leadership, shape customer service standards, and act as the senior escalation point for complex issues. Key Responsibilities Oversee day-to-day operations of the Service Desk, ensuring consistent SLA adherence and outstanding customer experience Design and implement ITIL-aligned processes, policies, and workflows … to support scalable service delivery Act as the primary 3rd-line escalation point, particularly for complex or technical incidents Mentor and develop your team, fostering a culture of collaboration and continuous improvement Work with Infrastructure, Security, and Project teams to streamline coordination and issue resolution Own reporting dashboards and KPIs, driving service performance and highlighting areas for More ❯

Deputy Director Head of Service Operations - DEFRA - SCS1 Bristol, Birmingham, Newcastle Reading and York. Regular UK travel to Defra group sites including London. About the job Job summary This is a leadership role within Defra's operational IT function, Group Infrastructure and Operations (GIO). The role requires demonstration of deep and wide-ranging IT leadership skills in service management and strategic direction setting of the Service Operations functions. The Head of Service Operations is responsible for the effectiveness of operational IT services and user support to ensure optimum service availability and user productivity. The postholder is expected to be an experienced IT professional. Reporting to the Director of Group Infrastructure and Operations, the Head … of Service Operations is responsible for the effectiveness of services and user support to ensure optimum service availability and user productivity. This includes all user support and comes with responsibilities over run and maintain services, as well as cyber security operations. The Head of Service Operations brings current knowledge and future vision for transforming Service Operations More ❯

Senior Customer Success Manager/MSP Our client is a fast-growing Cloud Managed Service Provider (MSP) delivering Microsoft-centric solutions across Azure, Microsoft 365, Security, and Modern Workplace. They work with a wide range of clients across various sectors, helping them optimise, secure, and scale their IT environments. As part of the growth, they are looking for a … Senior Customer Success Manager with a technical background to act as a trusted advisor to their customers ensuring service excellence, strong client relationships, and long-term value from our cloud solutions. The Role Youll own the post-sales relationship with key customers, helping them adopt cloud technologies effectively, while working closely with our technical teams to drive service … customer journey post-sales: onboarding, adoption, success planning, and retention Act as a trusted advisor on Microsoft Cloud services, guiding customers through best practices and strategic improvements Run regular service and success reviews, reporting on usage, value, and opportunities Proactively identify service risks, gaps, or areas for growth and lead the resolution or escalation Work with internal teams More ❯

User Support, you will lead the Hardware Devices Team in delivering high-quality support for desktops, laptops, and mobile devices. This role combines technical leadership with strategic oversight, driving service improvements and ensuring stakeholder technology needs are met. You'll manage and mentor a high-performing team, provide expert guidance on complex technical issues, and oversee daily operations to … ensure timely resolution and continuous improvement. You'll align service delivery with business objectives, set measurable standards, identify training needs, and maintain ITIL-compliant documentation. Staying current with emerging technologies and best practices, you'll support IT infrastructure and ensure all hardware meets specifications. Through ongoing evaluation and enhancement of support processes, you'll foster innovation, efficiency, and … What you'll need to succeed Proven experience leading and developing high-performing technical support or end-user services teams. Deep understanding of end-user support tools, technologies, and service delivery processes. Strong leadership, communication, and interpersonal skills. Advanced problem-solving and analytical capabilities. A customer-focused mindset with a passion for delivering exceptional IT support. A full More ❯

Technical Delivery Manager North Bristol - Hybrid - two days per week in office Up to 55k I am working closely with a creative software company that are seeking a Delivery manager to join their existing team. They produce software solutions for their clients that manages client and server-side CMS. The product you will be working with is their … own. Opportunities to grow are taken seriously, with a personal progression plan for your future in place. The new Delivery Manager will be joining an established, passionate and successful company that is going from strength to strength. The successful person will be someone who enjoys a diverse role that draws on various skills including Agile Delivery, Scrum Master … It is a pretty awesome space that encourages collaboration, team engagement, and creative thinking. This role is hybrid and requires two days in office per week. Responsibilities Lead project delivery whilst in the build phase Drive Agile development processes Stakeholder Management and Engagement including reporting and forecasting Primary point of contact for service delivery Liaise between technical More ❯

Bioinformatics) to join the expanding South West Genomic Laboratory Hub (SWGLH) team at North Bristol NHS Trust. This is a pivotal leadership role within a dynamic and growing bioinformatics service that operates across two regional sites--Bristol and Exeter. As part of a strengthened leadership structure, you will help shape the future of genomic diagnostics by coordinating cross-site … activities, leading innovation, and supporting the delivery of high-quality, efficient, and digitally enabled services. You will play a key role in shaping the future of genomic medicine by leading service innovation, managing a team of skilled scientists, and ensuring the delivery of high-quality, accredited bioinformatics workflows. With a strong foundation in clinical bioinformatics and a …//1x Permanent role. Main duties of the job As a Principal Clinical Scientist (Bioinformatics), you will: Lead and managea specialist section or function within the SWGLH Bioinformatics service, ensuring high-quality, timely, and accurate delivery of genomic data analysis. Design, implement, and improvebioinformatics workflows and services, contributing to service innovation and operational planning. Provide expert More ❯

DHSC) to provide and upgrade emergency communications for UK ambulance services. ARP has a team of over eighty staff consisting of commercial, finance, project, implementation, technical, user assurance and service colleagues.They are based all over the country to support the successful delivery and maintenance of a £460m programme of work.The aim of ARP is to implement new technology … that provides innovation and enhances patient care with the latest equipment.ARPs solutions also play a longer-term role in preparing the ambulance service for the adoption of the Home Office's Emergency Services Network (ESN). ARP is currently in the process of introducing an array of new technology-based services to Ambulance Trusts and Air Ambulance charities.The Services … data-rich communications products (apps and hardware) for use by over 15,000 frontline paramedic and Control Room staff. Overall, ARP is responsible for providing an end-to-end service covering installation, maintenance, and replacement, which plays a key role in enabling effective response to critical life-threatening incidents. Job description Job responsibilities For further information about this role More ❯

Onsite Service Engineer - Security What can Johnson Controls do for you? We can offer an opportunity to work with us at Johnson Controls, to shape the future and create a world that’s safe, comfortable, and sustainable. We are passionate about improving the way the world lives, works and plays and therefore continuously diversifying and creating new exciting opportunities … for our employees to grow. What you will do The role of the onsite Service engineer for a large blue chip company covering 6 sites across Bristol, South Wales, Devon & Cornwall. You will provide technical support on Bosch CCTV, Lenel Access Control systems and other Integrated systems to deliver a service that meets the requirements of the design … specification while remaining sensitive to costs and service delivery timescales. How you will do it You will assist in supporting and troubleshooting enterprise level security systems. Assisting the blue-chip client with face-to-face interaction regarding clients’ technical queries and support on their in-house projects. Ensure the system is serviced and functions in accordance with all More ❯

Your new company This forward-thinking public sector organisation is committed to delivering innovative and reliable technology solutions that enhance operational efficiency and public service delivery. As part of its ongoing investment in digital transformation, it is seeking a technically strong and strategic Applications Team Manager to lead the development, support, and optimisation of internal applications. This is a … IT Directorate, offering the opportunity to make a meaningful impact across the organisation. Your new role As Applications Team Manager, you will lead a skilled team responsible for the delivery, maintenance, and support of internal applications and Microsoft-based products. You'll act as a subject-matter expert, providing technical direction and mentoring your team to ensure solutions align … with departmental and organisational goals. The role requires a balance of people management, project oversight, and hands-on technical engagement to ensure successful delivery of BAU operations, technical projects, and strategic initiatives. You'll collaborate closely with infrastructure, product, and operations teams, oversee system performance and upgrades, and evaluate emerging technologies to drive innovation and data-informed decision-making. More ❯

Practice Manager - University of Bristol Students' Health Service We are seeking a new Practice Manager! The role Are you ready to take on a dynamic and rewarding role at the heart of student healthcare? The University of Bristol Students' Health Service is seeking an enthusiastic and experienced Practice Manager to help lead the team in delivering exceptional healthcare … services to our diverse student community. About Us: Located in the bustling city of Bristol, our Students' Health Service is dedicated to providing high-quality, student-focused healthcare. We pride ourselves on our tailored approach, ensuring that our services are accessible, efficient, and suited to the unique needs of our student population. We are located in a modern dedicated … surgery in Hampton House. Our practice list size is around 20,000. The Role: As Practice Manager, you will be at the forefront of our operations, driving excellence in service delivery and fostering a supportive and collaborative environment. Your leadership will be key in managing the day-to-day operations, ensuring compliance with healthcare regulations, and implementing strategic More ❯

of cyber security threats, supporting our members and customers in improving their digital resilience. Our products and services are currently organised into five principal groups: Protective services, Professional services, Service Team, Product Team, and Architecture and engineering team. We have just launched our Security centre (SOC) service, which includes endpoint detection and response (EDR), Security Information and Event … Management (SIEM) capability and 24x7 security event monitoring. The Security Services Team includes network, SIEM and SOC focused services, service development, transition and delivery. This is where this role sits. About the role: As Jisc's Cyber security service manager, you will be responsible for service management activities in the delivery of the security operations centre … guiding customers through the complex on-boarding journey in an effective and timely manner, whilst meeting or exceeding customer expectations. You will work collaboratively with the senior and lead service managers to always ensure successful and fully resilient delivery of service. You will also work closely with other technical teams across cyber and cloud who are intrinsically involved More ❯

environment with great opportunities for career progression. Please apply as quickly as you can as this is an urgent role! Key words: "IT Manager", "Infrastructure Manager", Azure, O365, Security, "Service Delivery", Windows, "Active Directory" If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in … permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act More ❯

environment with great opportunities for career progression. Please apply as quickly as you can as this is an urgent role! Key words: 'IT Manager', 'Infrastructure Manager', Azure, O365, Security, 'Service Delivery', Windows, 'Active Directory' If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in … permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act More ❯

solution design and architecture across internal and client-facing platforms Shape and deliver the firm's technology strategy Champion innovation and digital transformation Collaborate with legal professionals to enhance service delivery through tech Provide technical leadership across the full project lifecycle Ensure seamless integration and data integrity across systems Stay ahead of emerging tech trends and identify opportunities … for adoption Requirements: Proven experience in enterprise architecture Strong knowledge of cloud platforms (Azure), integration patterns, and DevSecOps Excellent stakeholder engagement and communication skills Experience with agile delivery and cross-functional teams A user-centric mindset with a focus on measurable outcomes Desirable: Experience with legal tech platforms (PMS, DMS, workflow automation) Knowledge of Microsoft Fabric, BI tools, and More ❯

solution design and architecture across internal and client-facing platforms Shape and deliver the firm's technology strategy Champion innovation and digital transformation Collaborate with legal professionals to enhance service delivery through tech Provide technical leadership across the full project lifecycle Ensure seamless integration and data integrity across systems Stay ahead of emerging tech trends and identify opportunities … for adoption Requirements: Proven experience in enterprise architecture Strong knowledge of cloud platforms (Azure), integration patterns, and DevSecOps Excellent stakeholder engagement and communication skills Experience with agile delivery and cross-functional teams A user-centric mindset with a focus on measurable outcomes Desirable: Experience with legal tech platforms (PMS, DMS, workflow automation) Knowledge of Microsoft Fabric, BI tools, and More ❯

solution design and architecture across internal and client-facing platforms Shape and deliver the firm's technology strategy Champion innovation and digital transformation Collaborate with legal professionals to enhance service delivery through tech Provide technical leadership across the full project lifecycle Ensure seamless integration and data integrity across systems Stay ahead of emerging tech trends and identify opportunities … for adoption Requirements: Proven experience in enterprise architecture Strong knowledge of cloud platforms (Azure), integration patterns, and DevSecOps Excellent stakeholder engagement and communication skills Experience with agile delivery and cross-functional teams A user-centric mindset with a focus on measurable outcomes Desirable: Experience with legal tech platforms (PMS, DMS, workflow automation) Knowledge of Microsoft Fabric, BI tools, and More ❯

Mandatory skills: - Have a proven track record of Service Delivery Management - Customer management and relationship management in a customer environment - Reporting internally and externally - Commercial governance, Contract adherence and management and Legal Regulatory requirements - Technical direction and understanding of customer topology and service - Security Processes and Procedures More ❯

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Job Title: Cash in Transit Driver Location : Bristol Salary : £34,556.62 per annum What Is the role of a Cash in Transit Officer … opportunity for you on our team! As a Cash in Transit Officer, you will contribute to the safe and secure movement of cash and valuables between locations to enable service delivery whilst ensuring any business risk is mitigated. What will I be doing as a Cash in Transit Officer? No two days or weeks are the same as … who we are and how we work together and are foundational in our company's history and future. As a Cash in Transit Officer, you will be required to service ATM machines by ensuring the secure transportation and deployment of monies. You will follow company processes and completing all associated documentation in line with operational targets. You will drive More ❯

Working Hours: Monday - Friday (40 hours Per Week) Overview: First Military Recruitment are currently seeking a Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate More ❯

Working Hours: Monday - Friday (40 hours Per Week) Overview: First Military Recruitment are currently seeking a Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate More ❯

Working Hours: Monday - Friday (40 hours Per Week) Overview: First Military Recruitment are currently seeking a Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate More ❯