2 of 2 Permanent Support Specialist Jobs in Bristol

Software Support Specialist - Transport & Logistics Software (Remote) £26,000 - £35,000 Bristol/Fully Remote We're looking for a proactive and tech-savvy Software Support Specialist to join a leading provider of transport and courier management solutions. This is a fantastic opportunity for someone who … and working with software that plays a critical role in logistics operations across the UK. About the Role: As a key member of the support team, you'll be the go-to person for helping customers get the most from a powerful suite of logistics tools. Whether it's … or route planning tools. Help customers understand and effectively use features such as vehicle and depot management, warehouse tools, and route mapping. Deliver onboarding support to new clients, including training sessions and walkthroughs to get them up and running smoothly. Keep detailed records of support interactions and solutions More ❯

Role Overview: We are seeking a proactive and technically skilled Shop Floor Application Support Specialist to join our team in supporting mission-critical manufacturing systems. You will provide L1.5/L2/L3 support for a range of Shop Floor IT tools , play a key role in … testing and deploying new functionalities, and ensure end-user readiness through training and documentation. Key Responsibilities: Provide L1.5/L2/L3 support for MES and shop floor applications such as: SIMATIC IT MES AOS ANDON systems SGM Portal Others as required Troubleshoot incidents, escalate complex issues to relevant … evaluate and implement new solutions or features for shop floor IT systems. Conduct training sessions for end-users on new releases and system updates. Support pre-MIP feature testing and validation in test environments. Ensure adherence to ITIL standards and best practices in incident and change management. Qualifications: Proven More ❯