with SLAs and OLAs and renewed or tendered in line with Trust procedures. Providing reporting into the Senior Digital Leadership Team Responsible for providing data reports into Digital Services Senior Leadership Team and Trust wide Service Reviews for all information relating to assets, software and contracts using the CMDB … Drive excellence through Quality Assurance Assist in the development and maintenance of ITIL compliance. Report and Records breaches of security to the Trust's dataprotection and digital services security lead Adherence to all Trust Policies and Procedures, National Procedures and National Legislation including the DataProtection … high standard of service Ensure Service Quality is maintained within the Digital Services Department Report and Records breaches of security to the Trust's dataprotection and digital services security lead Adherence to all Trust Policies and Procedures, National Procedures and National Legislation including the DataProtectionmore »
and Provide deeper analysis with some assistance from seniors to solve call tickets Provide support to customers regarding the problem-solving processes Update customer data and produce activity reports Create Knowledge Base articles and update document repository Recommend process & procedure modifications or improvements where required Assist GOC members assigned … or parental status, or any other status protected by the laws or regulations in the locations where we operate. Please note that any personal data that you submit along with your application will be processed by CHAMP and may be processed by any of its global entities as necessary. … These data will be treated in strict compliance with the applicable dataprotection legislation (i.e. the Law of 2 August 2002 on the protection of individuals with regard to the processing of personal data, as amended, and Regulation (EU) 2016/679 of the European more »
or parental status, or any other status protected by the laws or regulations in the locations where we operate. Please note that any personal data that you submit along with your application will be processed by CHAMP and may be processed by any of its global entities as necessary. … These data will be treated in strict compliance with the applicable dataprotection legislation (i.e. the Law of 2 August 2002 on the protection of individuals with regard to the processing of personal data, as amended, and Regulation (EU) 2016/679 of the European … GDPR -, which entered into force on 25 May 2018, as well as any other subsequent regulation). Further details on what is considered personal data, how it is processed by CHAMP as well as your rights in this regard can be found here. Any questions relating to this should more »
the terms of the Quality and Outcomes Framework ,Investment and Impact Fund and locally enhanced services) To familiarise and regularly view capacity and demand data in order to best inform the Partners and Practice Manager on best usage of appointments and suggested changes. GOVERNANCE Take part in the maintenance … contravene policy, or if there are concerns over any aspect of patient care. CONFIDENTIALITY Maintain confidentiality of information, acting within the terms of the DataProtection Act and Caldicott guidance on patient confidentiality at all times. Maintain an awareness of the Freedom of Information Act. Information relating to … business of the practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Person Specification Written and IT skills Essential Evidence of good written skills Evidence of a good standard of more »
interfacing and maintaining business and supplier relationships. The post holder will need to ensure that there is up-to-date record keeping, ensuring all data recorded is accurate and creates an audit trail. Any information recorded on the IT Service Desk/Estates & Facilities systems is complete, accurate, valid … line with ITIL, Information Governance Toolkit and CfH recommendations for IT Solution procedures and practice. Report and record breaches of security to the Trusts DataProtection and IT Security Lead Other: Provide support to staff within different functions of the IT Department Ensure all IT Service Desk staff … to engage and help staff who do/do not report directly to the post holder (A/I) Analyse, interpret and understand user data formulating it into a usable IT Incident/Request (I) Desirable Relevant experience in supporting users with various operating systems/devices (A/ more »
