2 of 2 Permanent Support Engineer Jobs in Bromley

and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband Visit us here to find out more: The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your … role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through … IT. Your key responsibilities: To be the customer face of RM, ensuring our customers receive great service. To assist the service desk with the delivery of the IT managed support service. Provide school-based users with technical assistance and report service issues in accordance with theservice desk policies. Experience Our ideal candidate would demonstrate the following behaviours. Excellent Customer More ❯

School ICT Technician – On-site – Bromley 2nd Line support , Desktop and mobile device support, deployment tools, Microsoft 365, Google Workspace, CompTIA A+, ITIL practices, ServiceNow, SCCM, Active Directory, Windows, Windows Servers, Active Directory, SCCM, Intune, Printers, AV Equipment, Networking support £32,000-37,000 per annum + £4500 car allowance Bromley area – fully on-site Enhanced DBS … will be needed We are seeking a proactive IT Support Technician to join our dynamic onsite services IT team. This role is ideal for self-motivated individuals looking to build their career in IT, offering opportunities for future progression and personal development. Day-to-day of the role: Serve as the customer face of our organisation, ensuring that our … customers receive exceptional service. Assist the service desk in delivering IT managed support services. Provide technical assistance to school-based users and report service issues in accordance with service desk policies. Diagnose and troubleshoot issues, engaging with customers to resolve problems efficiently, and determining when to escalate more complex issues. Work collaboratively with remote teams to build strong working More ❯