2 of 2 Permanent 2nd Line Engineer Jobs in Buckinghamshire

broad range of technologies including Microsoft 365, Windows environments, networking infrastructure, and hosted telephony platforms. This position would suit someone with previous 1st and 2nd line experience who is confident working independently, managing their own ticket queue, and delivering excellent customer service. Key Responsibilities Remote & Service Desk … Follow established operational procedures Contribute to improving internal documentation and knowledge sharing What We’re Looking For Essential Experience Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365 and Windows 11 environments Confident supporting users remotely and over the phone Understanding ...

service desk ticketing tools (Jira preferred) Strong knowledge of SQL Experience supporting Windows environments Understanding of databases Experience with remote access tools Second-line support experience desirable This is an excellent opportunity to join a market-leading healthcare technology business making a genuine impact within the NHS. ...