IT Helpdesk Engineer – 1st & 2nd line
- Hiring Organisation
- Fortis Recruitment Solutions
- Location
- Chesham, Buckinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £33,000 per annum
will be a strong communicator and have excellent customer service skills. You will be troubleshooting a wide variety of technical issues whilst handling 1st & 2nd line tickets. This position would suit someone who has experience in 2nd line support working for an MSP supporting … attitude with great team working skills Experience of supporting and administering the latest Microsoft technologies The Role Manage tickets 1st and 2nd line service tickets in line with SLA's, keeping customers well informed throughout Monitor and maintain client infrastructure and systems, responding proactively ...