1 of 1 Permanent Customer Analyst Jobs in Buckinghamshire

holidays, generous pension scheme, and more Closing Date: 24/06/2025 About the role: The key purpose of the role is to provide oversight and assurance that Customer Operations are providing good customer outcomes and adhering to VWFS business standards and regulatory requirements. This role reviews customer journeys and processes across the key operational areas … and outsource partners including: New Business, Customer Services, Collections, and Customer Resolutions. This role is crucial in improving customer processes and interactions to drive improved retention, customer experiences, and reduce regulatory and business risks. What is in it for you? An excellent remuneration package, company car, discretionary bonus, pension, healthcare, 2 loan cars, and 27 days … our business or to develop your current skills, we support many cross-functional opportunities. We want you to succeed and enjoy a fulfilling career with us! Responsibilities include: Analyse customer, quality, and complaints data to identify failure trends, knowledge gaps, and opportunities for improvement. Become an expert in at least two of the key operational areas within Customer More ❯