need arise. You will build strong relationships with Kinetic customers at all levels with the aim of ensuring customer satisfaction. You will have a consultative, customer-centricapproach to the identification and implementation of solutions that meet the customer's needs Key Responsibilities The successful person is an essential part … ideally in a SaaS or EdTech environment. Strong understanding of helpdesk platforms (e.g., Salesforce, Jira). Proven ability to lead and motivate teams in a fast-paced, customer-centric environment. Excellent problem-solving, communication, and conflict-resolution skills. Data-driven mindset with experience using metrics to drive performance and decision making. Previous experience with AI is More ❯
You will play a key role in resolving software issues over email and phone and collaborating closely with clients. Your ability to combine technical expertise with a customer-centricapproach will be instrumental in fostering strong client relationships and driving their success with Yardi's solutions. What You'll Do: Utilize your problem-solving … phone, effectively assisting customers. Outstanding customer service skills with a genuine desire to exceed expectations and ensure client satisfaction. Excellent attention to detail and a diligent approach to following processes, ensuring accuracy and efficiency in your work. Flexibility and the ability to adapt to changing priorities, efficiently managing tasks and projects. Ideal to have: Knowledge of More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
May Business Consulting
Design Architect . About MBC May Business Consulting is an international consulting firm offering advisory services in digital transformation, change management, efficiency and control. We have a customer-centricapproach, getting 100% involved proactively to maximise our added value. We have offices in Spain and the United Kingdom. We work on international projects with More ❯
Banking Project About MBC May Business Consulting is an international consultancy firm that offers advisory services in digital transformation, change management, efficiency, and control. We have a customer-centricapproach and get proactively involved to maximize our added value. We have offices in Spain and the United Kingdom . We work on international projects More ❯
growth throughout the group. What you’ll bring: These are the essential requirements you need to be successful in this role: Passionate about delivering a customercentricapproach with an analytical mindset. Experience of delivering a CRO testing program, from opportunity identification through to test build. Ability to analyse user behaviour through user research … written, and evidence of generating confidence through effective management of key stakeholders. Flexible to work with new methodologies and ways of working in a fast paced, changing environment. Approach challenges pragmatically, working on short term wins and longer-term strategic growth. More ❯
growth throughout the group. What you’ll bring: These are the essential requirements you need to be successful in this role: Passionate about delivering a customercentricapproach with an analytical mindset. Experience of delivering a CRO testing program, from opportunity identification through to test build. Ability to analyse user behaviour through user research … written, and evidence of generating confidence through effective management of key stakeholders. Flexible to work with new methodologies and ways of working in a fast paced, changing environment. Approach challenges pragmatically, working on short term wins and longer-term strategic growth. More ❯