Permanent Dashboard Development Jobs in Buckinghamshire

1 to 1 of 1 Permanent Dashboard Development Jobs in Buckinghamshire

Customer Experience Insight Manager

Milton Keynes, Buckinghamshire, South East, United Kingdom
Volkswagen Financial Services (UK) LTD
team. Your Impactful Contributions: Customer Research: Lead quantitative and qualitative research surveys, live product and web testing, and nationally representative surveys to enhance product development and customer experience Expert Insight: Provide expert knowledge to stakeholders, ensuring research outputs are tangible and relevant Customer Panel Management: Oversee a customer panel … using various methodologies like online surveys, quick polls, and discussion boards, ensuring motivation and engagement Process Improvement : Use research to support product development and process improvements, championing the voice of the customer Supplier Management : Manage customer experience agencies to develop and maintain customer surveys for direct feedback ensuring budgets … are controlled and deliverables are met within approved limits. Dashboard Development : Create and manage a customer experience dashboard to drive change across the business Competitor Analysis : Analyse and report on competition, maintaining an always-on service for stakeholder responsiveness Monthly Reporting: Produce a monthly Board of Management more »
Employment Type: Permanent
Salary: £55,000
Posted:
Dashboard Development
Buckinghamshire
Median
£40,000