Information Technology Support Analyst
High Wycombe, England, United Kingdom
Trinity Resource Solutions
We are looking for a German speaking 1st Line Technical Support Analyst to provide excellent technical support, customer service and advice on all technology related issues for our client retail businesses across Europe and the UK You will be accountable for: • Providing technical support to European and UK bsuinesses … technical lead. Key skills and knowledge: • Ideally experience within the Retail sector, supporting or working with technologies such as POS Software/Hardware Support • IT related experience or background at 1st Line Level • Excellent written and spoken English and German • Previous experience of providing telephone, remote and e-mail … support • Technical experience to include MS Windows 7/10, printer setup, installation and configuration • Experience of working as part of an IT Support Team • Engaging communication skills • Ability to make decisions and act on own initiative to resolve issues • Ability to communicate clearly in a non-technical manner more »
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