24 of 24 Permanent ITIL Jobs in Buckinghamshire

Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

management. Project Management methodologies such as Agile, Scaled Agile and Waterfall and tools such as MS Project. IT service management approaches such as ITIL v4. Ability to work on-site with clients - typically 2 days a week in Milton Keynes however some flexibility may be required. ...

innovative ideas to enhance overall system functionality and efficiency. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support ...

centric environments. * Strong understanding of hybrid cloud infrastructure, Azure services, and modern workplace technologies. * Familiarity with security, resilience, and operational frameworks (e.g. ISO27001, NIST, ITIL). * Experience in agile and traditional delivery models, with the ability to work across project and BAU contexts. * Demonstrable experience delivering infrastructure change in complex ...

Dell EMC storage (or similar enterprise-grade tech). Cloud & Service: Strong experience with Microsoft 365/Hybrid cloud and a solid understanding of ITIL frameworks. Mindset: A logical, methodical problem-solver who thrives in fast-paced, evolving environments. Package & Hours Salary: £65,000 - £70,000 (dependent on team size ...

part of a team Desirable Skills 2+ years' experience in an IT Helpdesk or Technical Support role Customer-facing support experience Knowledge of ITIL best practices Experience with virtualisation technologies Basic scripting (PowerShell) Exposure to cyber security standards Additional languages About you - if you have: Confidently handling 1st-line tickets ...

Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation is desirable but not essential One of CCNA, VCP, NCDA is desirable. Can do attitude and willingness to collaborate; team player mindset. Please ...

Cisco & Meraki infrastructure. Experience dealing with ISP's and MSP's to achieve technical outcomes Good understanding of ISO/IEC27001, Cyber Essentials Plus, ITIL and secure infrastructure practices. Excellent analytical and problem-solving skills, with the ability to resolve complex issues and contribute to service improvements. Ability to collaborate ...

delivering software or systems migrations PRINCE2, AgilePM or equivalent project management certifications (desirable) Experience working with third-party vendors and system integrators Understanding of ITIL V3/V4 and supporting qualification in support of process/system alignment Knowledge of telecoms sales, delivery and support to underpin project deliverables ...

Agile delivery environments Understanding of SDLC and structured testing approaches Experience using tools such as Jira, Zephyr or Azure DevOps Strong understanding of ITIL processes Confident communicator with the ability to work with technical and non-technical stakeholders Strong attention to detail and a pragmatic approach to testing Desirable Skills ...

cloud and on-prem Experience with monitoring, logging, and backup tools Knowledge of networking and security principles Familiarity with vulnerability management and VPNs Desirable ITIL processes SIEM/EDR tools (e.g. Microsoft Sentinel/Defender) Scripting (PowerShell, Bash, Python) Due to the volume of applications received for positions, it will ...

cloud and on-prem Experience with monitoring, logging, and backup tools Knowledge of networking and security principles Familiarity with vulnerability management and VPNs Desirable ITIL processes SIEM/EDR tools (e.g. Microsoft Sentinel/Defender) Scripting (PowerShell, Bash, Python) Jira/Confluence, IBM i Due to the volume of applications ...

days are the same here. What are you waiting for? What success looks like: Recognised security qualifications desirable (Security +, CySA+, CompTIA, ITIL) Proven Information Security experience with a good understanding of infrastructure and experience of Mircrosoft Azure and Office 365 Able to remain calm under pressure and are able ...

banking domain (retail/digital banking) Experience in CI/CD pipelines and release management Familiarity with cloud environments (AWS/Azure) Knowledge of ITIL processes Experience: 8–10 years of relevant experience Minimum 2+ years in Temenos Infinity (support or development) Prior experience in L2/L3 support roles ...

Experience in cloud security operations Background in MSSP or consulting environments Familiarity with frameworks such as NIST, ISO27001, or ITIL Key Competencies Strong technical depth with the ability to simplify complex concepts Excellent analytical and problem-solving skills under pressure Confident communicator with strong stakeholder engagement skills Collaborative leadership style ...

improvement. Highly organised, pragmatic and collaborative - able to bring structure to multiple moving parts. Desirable Change management certification (e.g., Prosci, APMG Change Management). ITIL/service transition/change governance experience. Familiarity with tools such as Miro, Power BI, SharePoint and learning platforms (LMS/digital walkthrough tools). ...

experience managing infrastructure in enterprise environments.* Strong knowledge of Microsoft-based systems, networking, and cloud platforms.* Experience managing budgets, teams, and vendors.* Understanding of ITIL processes and service delivery.* Personal Attributes* Strong leader with excellent organisational skills For the full role profile please click the document attached. Why work ...

managing and developing people Strong problem-solving and decision-making skills Confidence working in a service desk or support environment with experience of ITIL The ability to communicate clearly and build trust with a wide range of colleagues A professional and discreet approach when handling confidential information How to apply ...

ensuring high operational standards and customer satisfaction within a 24/7 service model. Ideal candidates should have a rich background in managed services, ITIL knowledge, and strong leadership skills. This permanent position offers competitive benefits including health insurance, holiday allowances, and clear career progression opportunities. #J-18808-Ljbffr ...

coordinate technical and non technical tasks across multiple teams. Well-spoken/Articulated. Good time management skills. Able to work remotely when required. ITIL v3 or ITIL 4 Foundation. Experience of Project Management principles. Desirable: Prince 2 Practitioner qualification ITIL Release, Control & Validation qualification Performance Indicators Ensure Contract meets ...

evolve a critical, high‐impact managed services function.This is a leadership role with full accountability for service delivery, service desk operations, engineering teams, and ITIL-led service management across a 24×7 UK and nearshore model (UK & Sofia).You’ll be responsible for ensuring our managed services portfolio is scalable … quality service delivery against agreed SLAs, OLAs, and KPIs, acting as the senior escalation point for key customers and major incidents.* Own and mature ITIL‐based service management processes, embedding governance, best practice, automation, and continuous improvement across the service lifecycle.* Drive operational excellence and cost control, including budgeting, workforce ...

critical, high‐impact managed services function. This is a leadership role with full accountability for service delivery, service desk operations, engineering teams, and ITIL-led service management across a 24×7 UK and nearshore model (UK & Sofia). You’ll be responsible for ensuring our managed services portfolio is scalable … quality service delivery against agreed SLAs, OLAs, and KPIs, acting as the senior escalation point for key customers and major incidents. Own and mature ITIL‐based service management processes, embedding governance, best practice, automation, and continuous improvement across the service lifecycle. Drive operational excellence and cost control, including budgeting, workforce ...

Overview Location: Hybrid/High Wycombe, UK Job type: Permanent/Full-time Sector and subsector: IT | Cybersecurity Salary: Competitive Salary Role: Associate Advisor – Cyber Resilience Consulting Location: High Wycombe - Hybrid Hours: Full Time (9am ...

Experience delivering projects into operational service with clear documentation and handover. Confident in chairing technical incident bridges and leading cross-functional teams. Knowledge of ITIL v4, particularly in incident management, problem management, and service transition. Strong communication skills — capable of translating technical complexity into business-level language. Experience in managing … Virgin, Neos) and vendor engagement. Desirable Public sector experience, especially in secure or regulated environments. Technical background in Juniper routing or Fortinet transitions. Certifications: ITIL v4, Fortinet NSE (preferably 4+), Juniper, Prince2/Agile awareness. Budget and commercial experience managing OPEX and CAPEX considerations. Apply now for an immediate interview. ...