IT Support Technician - 2nd Line
- Hiring Organisation
- Mackenzie Jones IT
- Location
- Rickmansworth, Buckinghamshire, Hertfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £36000 - £40000/annum c£36k - £40k + Benefits Package
Strong Administration across Microsoft 365, Intune, Exchange Online, SharePoint, MS Teams & associated Microsoft Applications. Microsoft Entra ID/Active Directory: User Administration, identity & access management, security groups, permissions, authentication & Group Policy. Microsoft Intune/Endpoint Management: Experience with device enrolment, configuration profiles, application deployment, compliance policies & endpoint management … Network Connectivity, switches, Wireless Access Points, TCP/IP, DNS & DHCP. IT Security: Supporting endpoint security, access controls, system updates, patch management & IT security best practices. Helpdesk & Incident Management: Managing and prioritising IT Support requests, troubleshooting incidents, maintaining technical documentation & ensuring timely resolution. End-User Computing: Supporting ...