SC Cleared 3rd Line Engineer (Contract)
- Location
- Milton Keynes, England, United Kingdom
ITSM tool suite to monitor progress of all incidents. Ensure accurate completion of all incident records and associated paperwork. Monitor and update the call management system as required. Assist with SLA reporting. Skills/Experience: 5+ years’ experience managing, maintaining, configuring and troubleshooting large scale hybrid environments. 3+ years … experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role. Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure ...