3 of 3 Permanent Service Design Jobs in Buckinghamshire

Head of Process & Service Design - 12 month FTC CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators. Job Description As the UK's largest fibre-only network, and its only proven wholesale challenger, we're busy setting new standards for what digital infrastructure can and should be. Designed from scratch … for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally. What does that mean for you … The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people! Joining us as theHead of Process & Service Design This role is key to shaping and delivering efficient, customer-focused processes and services that support CityFibre's ambition to become a world-class operating company. You'll lead the design More ❯

using Terraform, Azure CLI, PowerShell and more. Lead incident management, capacity planning, and performance tuning initiatives. Guide engineers in observability, cost optimisation, and security best practices. Define and track service level objectives (SLOs) to improve engineering outcomes. Champion a DevOps mindset with “you build it, you run it” accountability. We’re Looking For: Proven background in Site Reliability Engineering … or senior DevOps roles. Strong software engineering fundamentals (especially in .NET/C#) Confidence in leading incident response, platform scaling, and service design. Someone who thrives in a matrixed, multidisciplinary structure and enjoys mentoring others. The Offer: £80–85k base salary 1 day per week in a stunning lakeside office 25 days holiday + bank holidays 5% employer pension More ❯

change projects. You will provide support and co-ordination of business activities and processes to support the Head of Business Change and Release Management and Head of Process and Service Design. The ideal candidate will have experience within a PMO, project-based environment and ideally within Change. Rate : £400-450 per day (inside IR35) Pay Framework : Umbrella Company Duration More ❯