Customer Success Lead/AI Strategist | SaaS | AI | £90-120k | REMOTE
Bury, Greater Manchester, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Tipped Recruitment
Senior Customer Success Manager/AI Strategist – Enterprise AI Solutions This UK-based AI startup has raised $15m Series A funding , won multiple Startup of the Year awards, and is disrupting how enterprises adopt automation. Their agentic solutions integrate with existing systems, removing the need for costly replatforming and delivering value fast. > They’re now hiring their first Customer Success … This is a chance to shape process, set the standard for Customer Success, and build your career into leadership on a fast track. The role As Senior CSM/AI Strategist, you’ll lead relationships with enterprise financial services and insurance customers , overseeing mid-market deals typically in the £100k–£150k range . You’ll guide sophisticated AI integrations from … complex deliveries, aligning with senior stakeholders, and tying success back to metrics that matter. What you’ll do Own customer relationships at senior levels across enterprise accounts Guide complex AI deployments with clarity and confidence Drive adoption and value, linking outcomes to business metrics Anticipate risks and manage delivery across multiple stakeholders Establish Customer Success playbooks and processes as the More ❯
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