IT Service Desk Analyst
- Hiring Organisation
- BUUK Infrastructure
- Location
- Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
Maths, or equivalent. Experience/Knowledge Experience working within an IT service desk/IT Support environment. A customer services background. Experience supporting Microsoft operating systems, Active Directory and Exchange. Abilities/Skills Excellent verbal skills in person, phone or virtual meetings. Excellent written communications. Excellent problem solving skills. … Network+, Security + or equivalent. IT based A level Grade C or above/BTEC or equivalent. Degree or equivalent. ITIL certification. Support based Microsoft technologies accreditation. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages. Knowledge of smartphone & mobile ...