3 of 3 Permanent Microsoft 365 Jobs in Bury St Edmunds

Doing Providing 1st line IT support to internal users Troubleshooting hardware, software, and basic network issues Supporting users with systems such as Microsoft 365 and Windows environments Assisting with user account management (e.g. Active Directory) Setting up laptops, desktops, and mobile devices Logging and tracking support tickets … Good communication skills and a friendly, approachable manner A proactive attitude and strong work ethic Nice to Have (Not Essential) Exposure to Windows OS, Microsoft 365, or Active Directory Basic networking knowledge (IP, DNS, DHCP) Any internships, placements, or personal IT projects What ...

clearly to non-technical users Experience supporting Windows environments and end-user devices Desirable Skills: Knowledge of Microsoft 365/Office 365 Experience with Active Directory and user administration Familiarity with Windows 10/11, iOS, Android Basic network troubleshooting skills Exposure to Windows Server ...

delivering excellent service to colleagues at all levels. You will support and maintain systems across both hardware and applications, including Windows Server, Office 365, Active Directory, VMware, and networking technologies. Key Responsibilities Provide remote troubleshooting using effective diagnostic techniques Identify and deliver the best solutions, guiding users through … prioritise and manage workloads effectively Proactive, reliable, and always willing to help others Able to produce clear and accurate documentation Desirable Skills & Experience Office 365, Active Directory, Windows 7/10 Mobile device support (iOS, Android) Basic network troubleshooting Experience working to deadlines and SLAs Strong skills ...