2 of 2 Permanent Change Management Jobs in Caerphilly

needs Achieve maximum effectiveness of the team, reducing return rates and associated costs Establish KPIs, track performance metrics and provide regular reports to executive management Guide and direct the recruitment efforts to have the right level of team members Liaise with the Customer Ambassador Team Managers to ensure effective … line management and coaching of the Customer Services team as needed Collaborative liaison with teams across the company to support business objectives Effectively communicate weekly and monthly outcomes; creating documents that drive decision-making and measure continuous improvement Maintain budget for the Customer Service function, control expenses and explain … new features and support initiatives Other duties as required to meet business needs Qualifications Degree or certificate in business, technology, a related field or management preferred 10 years+ experience in managing team members in a software-based environment preferred Required Skills Strong relationship building and interpersonal skills Effective communicator More ❯

needs Achieve maximum effectiveness of the team, reducing return rates and associated costs Establish KPIs, track performance metrics and provide regular reports to executive management Guide and direct the recruitment efforts to have the right level of team members Liaise with the Customer Ambassador Team Managers to ensure effective … line management and coaching of the Customer Services team as needed Collaborative liaison with teams across the company to support business objectives Effectively communicate weekly and monthly outcomes; creating documents that drive decision-making and measure continuous improvement Maintain budget for the Customer Service function, control expenses and explain … new features and support initiatives Other duties as required to meet business needs Qualifications Degree or certificate in business, technology, a related field or management preferred 10 years+ experience in managing team members in a software-based environment preferred Required Skills Strong relationship building and interpersonal skills Effective communicator More ❯