2 of 2 Permanent Microsoft Office Jobs in Caerphilly

support tools Log, prioritise, manage and resolve incidents and service requests in line with SLAs Troubleshoot Windows desktop, laptop, software and peripheral issues Support Microsoft Office, Outlook and Microsoft 365 applications Carry out basic user account and access administration Escalate more complex incidents while maintaining ownership … confidence to support users at all levels Good troubleshooting and problem-solving ability Experience supporting Windows desktop and laptop operating systems Experience supporting Microsoft Office applications and Outlook Ability to prioritise effectively and remain organised in a fast-paced, ticket-driven environment Positive, proactive approach ...

maintain supporting documentation. The ideal candidate will have: • Minimum GCSE Maths and English grade C or above • Excellent IT Literacy • Working knowledge of MS office and ideally • Excellent communication skills (written and verbal) • Experience within an admin role • Excellent eye of details Petrie Recruitment Limited acts ...