4 of 4 Permanent ITIL Jobs in Camberley

problem-solving Desirable: Understanding of Microsoft Azure Knowledge of server hardware Apple Mac experience Knowledge of VoIP systems Microsoft, CompTIA and/or ITIL certifications Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer #J-18808-Ljbffr ...

External suppliers and partnersProvide clear, structured communication to:Senior leadership (including CTO)Operational teamsWhat are we looking for:Proven experience in Service Delivery Management (ITIL-aligned environment)Strong experience managing third-party suppliers and contractsDemonstrable experience in:SLA/KPI managementService reporting and governanceIncident and escalation managementStrong stakeholder management ...

consistent service delivery across 1 st and 2 nd resources. The role owns day-to-day ticket management, service quality, escalation control and ITIL-aligned operational discipline, using Halo as the ITSM platform to manage workflow, reporting, prioritisation and continual service improvement. Responsibilities: Pod Leadership: Lead the Camberley service desk … Camberley service issues, ensuring escalations are triaged, owned, communicated and driven through to resolution. Incident Management: Ensure incidents are managed in line with ITIL principles, with clear ownership, impact assessment, prioritisation, communication and restoration of service. Major Incident Support: Support major incident coordination for the Camberley accounts, ensuring clear stakeholder ...

FluidOne in Camberley is seeking a Service Desk Pod Manager to lead the dedicated Camberley service desk, driving high-quality support and ITIL-aligned operations. You will coordinate 1st and 2nd line engineers, manage ticket flow in Halo, and own escalation handling and incident resolution across the pod. You will ...