2 of 2 Permanent SLA Jobs in Camberley

Directory, DNS, DHCP, permissions and Group Policy Supporting Microsoft 365, including Exchange, Teams, OneDrive, SharePoint and Entra ID Network and server troubleshooting Working on SLA-based technical support calls Writing and updating user and system documentation Remote project work undertaken by the Helpdesk Attending client sites as required to complete ...

teamsWhat are we looking for:Proven experience in Service Delivery Management (ITIL-aligned environment)Strong experience managing third-party suppliers and contractsDemonstrable experience in:SLA/KPI managementService reporting and governanceIncident and escalation managementStrong stakeholder management at operational and executive levelWhat we can offer you:Proven track record for career ...