2nd Line Engineer
- Hiring Organisation
- Lloyd Recruitment - East Grinstead
- Location
- Camberley, Surrey, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £40000/annum
updating user and system documentation Remote project work undertaken by the Helpdesk Attending client sites as required to complete support tickets and / or project work Prioritising and escalating tickets where required Working alongside manufacturers and vendors to troubleshoot technical issues Maintaining accurate ticket notes and ensuring effective … communication Key Skills of the Support Engineer: Minimum of 3 years' experience in a similar role Strong working knowledge of Windows Server 2012 / 2016 / 2019 and Microsoft 365 Good understanding of networking, including TCP / IP, DNS, VPNs ...