Performance Manager
- Hiring Organisation
- M Group
- Location
- Cambridge, Cambridgeshire, UK
matrix management, collaborate with and positively influence colleagues across the wider service, while we look to you to guide incidents and requests through to resolution, keeping customers informed, confident, and satisfied throughout. Youll also help maintain the estate through well-planned maintenance activities, and well work closely with … management. Well appreciate your experience delivering against SLA, OLA, and KPI targets. Youll have strong people management skills, including personal development, career guidance, and conflict resolution. Well look to you for coaching and mentoring team members to help them improve and thrive. Youll know your way around Service Management ...